Liberty Tax Review 2023

Liberty Tax offers simple online and in-person tax preparation and filing, for both personal and business taxes. It even offers online educational courses to walk you through it. However, compared to competitors like TurboTax and H&R Block, many of its features are overly simplistic and dated.

Let’s take a closer look at its plans, pricing, features, and pros and cons.

Liberty Tax offers tax preparation plans for a range of situations. Its three plans serve individuals, families, self-employed business owners, and more.

$45.95. The simplest tax solution, the Basic plan, is ideal if you’re filing personal taxes and are single or married with no dependents. This plan supports Form 1040, Form 8853, Schedule A, and Schedule B.

$65.95. This plan option is best if you’re filing more complicated personal or self-employment taxes. You might have investments, a mortgage, childcare, college loans, etc. The Deluxe plan supports all the same forms and schedules as the basic plan, plus several others—including a Schedule C for self-employment. Still, this option probably is too simplistic for most small-business owners.

$85.95. If you’re a freelancer, contractor, or otherwise self-employed, the Premium plan is the best Liberty Tax option for you. It supports a wide range of forms and schedules and is the best plan for the most complicated tax situations.

Liberty Tax offers a very simplistic online tax filing software. Many users report difficulty navigating the website and complain about the lack of help and context when filing. However, the system does have a few advantages to note.

Let’s review some of Liberty Tax’s key features:

Liberty Tax offers tax education courses both online and in-person that can be a great help for new small-business owners who need a walkthrough for their first tax filing. This can save you money in the long run by teaching you how taxes actually work instead of doing everything behind the scenes.

Confused during the online filing process? No problem. Liberty Tax has nearly 3,000 locations across the country, allowing you to transfer your forms to a local office. Liberty Tax professionals can assist you in completing the process in person for an added fee.

Users can choose a question-and-answer navigation method (think TurboTax.) or guide themselves through the process. Most users prefer the Q&A method, but the self-guided model could be preferable for those who want more transparency when filing.

Liberty Tax backs up its tax filing services with multiple guarantees. If you don't get the maximum refund available or if you end up with a mistake in your return, Liberty Tax will refund your preparation fees and reimburse you for penalty fees.

Liberty Tax e-filing system is a great option with education courses for beginners, but if you need more complex features, it probably isn’t the choice for you. It also has an outdated interface, poor website navigation, and extremely poor customer reviews. If you’re seeking online tax filing services, TurboTax and H&R Block will deliver a better user experience. And if you’re looking for affordable in-person tax filing services, consider highly-rated H&R Block.

If you would like to learn more about taxes, check out Business.org for How to File Taxes If You’re Self-Employed.

When evaluating Liberty Tax against its online competitors, we poured over customer reviews, pricing plans, and features to create our ranking and review.

Disclaimer

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.